Shipping policy

Shipping Policy

Shipping Information

We offer tracked shipping within New Zealand on all orders.

Click & Collect is available for Cherry Juice, Natural Health, and Practitioner-only products from our Upper Hutt store — perfect for local customers who prefer to shop in person. Please allow some time for us to prepare your order—you’ll receive a notification email when it’s ready for pickup.

Delivery Times & Courier Delays

We aim to ship your order promptly using trusted courier services. However, delivery times can vary, and delays may occur due to factors beyond our control (such as weather, public holidays, or courier backlogs).

If your order is taking longer than expected, please check the tracking link provided in your confirmation email or contact the courier directly for an update.

Prefer to shop in person? You're welcome to visit us in-store. Find our opening hours and location on our Contact Us page.